Fix: Week Planner Unavailable On Solo HEP Guide
Software checks to resolve fix: week planner unavailable on solo in RehabPilot clinic workflows.
Solo
Seat and tier checks come first for “Fix: Week Planner Unavailable On Solo”.
Solo never includes therapy week planner; Clinic and Enterprise do.
- Missing grids are upgrades, not outages.
- Frame this device PIN and media check so owners do not file false bugs.
- Plan builder captures sets, reps, and holds as structured fields patients can follow.
- Duplicate-and-adapt keeps personalization fast without rebuilding from scratch.
- Week planner (Clinic/Enterprise) places plans onto weekdays and rest days.
- Also verify seat count when a new therapist cannot log in, and confirm messaging add-on only if chat is expected.
- Library permission gaps can look like “broken video” until shared-team access is fixed.
- Keep clinical dosage untouched while you restore software access for “Fix: Week Planner Unavailable On Solo”, then confirm check-offs sync from the free patient app.
- Answer seats with the screen path first, then tier gates.
- Front desk can own invite mechanics while clinicians own plan content.
Why this matters
Tier-aware checks
For “Fix: Week Planner Unavailable On Solo”, separate Solo limitations from Clinic week planner and team features so you do not escalate a missing tier capability as a product outage.
Invite vs content failures
When resolving “Fix: Week Planner Unavailable On Solo”, know whether patients lack access or see an outdated plan, because re-invite and republish are different software fixes.
Device and PIN hygiene
Shared clinic tablets need authorization and unlock SOPs — especially while fixing “Fix: Week Planner Unavailable On Solo” — so PIN and storage issues do not look like plan failures.
Support-ready evidence
Collect tier, seat count, OS notification state, and timestamps before escalating “Fix: Week Planner Unavailable On Solo”, so support can reproduce the same software path quickly.
Steps
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Reproduce the symptom
Note the exact UI for “Fix: Week Planner Unavailable On Solo” on patient app versus clinic app, including screenshots and whether the plan looked published before the failure.
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Check tier and seats
Confirm Solo, Clinic, or Enterprise and whether week planner or messaging add-on is expected for “Fix: Week Planner Unavailable On Solo” before changing clinical plan content.
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Apply the product fix
Re-invite, republish plan, free a seat, reset PIN, or clear storage — matching “Fix: Week Planner Unavailable On Solo” — then document which product setting restored access.
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Verify patient view
Confirm the free patient app shows the intended plan and reminder state after “Fix: Week Planner Unavailable On Solo”, including check-offs syncing back to clinic progress views.
Frequently asked questions
Quick answers for this RehabPilot clinic guide. Still stuck? Open the docs or contact support.
Week planner missing on Solo while fixing “Fix: Week Planner Unavailable On Solo”?
Expected. Therapy week planner ships on Clinic and Enterprise only. Upgrade the seat tier if “Fix: Week Planner Unavailable On Solo” requires weekday load balancing; Solo still delivers plans via the patient app.
Patient never got invite related to “Fix: Week Planner Unavailable On Solo”?
Check email or SMS delivery, expired invite links, and re-invite after phone changes. For “Fix: Week Planner Unavailable On Solo”, confirm the clinic side published the plan before blaming the patient device.
What to send support for “Fix: Week Planner Unavailable On Solo”?
Send tier, seat usage, device OS, a screenshot of the error, and whether messaging add-on is active. Include timestamps for “Fix: Week Planner Unavailable On Solo” so support can match logs.