Fix: Plan Not Appearing On Week — Clinic Guide
Software checks to resolve fix: plan not appearing on week in RehabPilot clinic workflows.
Clinic
When “Fix: Plan Not Appearing On Week” appears, support it as a invite and app recovery path: inspect invite status, plan publish state, seat/tier entitlements, device PIN, OS notifications, and media upload health before changing clinical content.
- Plan builder captures sets, reps, and holds as structured fields patients can follow.
- Duplicate-and-adapt keeps personalization fast without rebuilding from scratch.
- Own clinic videos stay in your library — stock clips are optional, not required.
- Typical traps include expired invites after phone changes, Solo seats expecting week planner (Clinic/Enterprise only), seat caps blocking new therapists, and reminders killed by OS settings.
- Capture tier, device, and last successful invite for support.
- Resolve with product settings — not by rewriting dosage as medical advice — and keep the free patient app view as your verification step for “Fix: Plan Not Appearing On Week”.
- Rehearse once on a demo seat before freezing the clinic SOP.
- Keep messaging optional unless between-visit chat is written into SOP.
Why this matters
Tier-aware checks
For “Fix: Plan Not Appearing On Week”, separate Solo limitations from Clinic week planner and team features so you do not escalate a missing tier capability as a product outage.
Invite vs content failures
When resolving “Fix: Plan Not Appearing On Week”, know whether patients lack access or see an outdated plan, because re-invite and republish are different software fixes.
Device and PIN hygiene
Shared clinic tablets need authorization and unlock SOPs — especially while fixing “Fix: Plan Not Appearing On Week” — so PIN and storage issues do not look like plan failures.
Support-ready evidence
Collect tier, seat count, OS notification state, and timestamps before escalating “Fix: Plan Not Appearing On Week”, so support can reproduce the same software path quickly.
Steps
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Reproduce the symptom
Note the exact UI for “Fix: Plan Not Appearing On Week” on patient app versus clinic app, including screenshots and whether the plan looked published before the failure.
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Check tier and seats
Confirm Solo, Clinic, or Enterprise and whether week planner or messaging add-on is expected for “Fix: Plan Not Appearing On Week” before changing clinical plan content.
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Apply the product fix
Re-invite, republish plan, free a seat, reset PIN, or clear storage — matching “Fix: Plan Not Appearing On Week” — then document which product setting restored access.
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Verify patient view
Confirm the free patient app shows the intended plan and reminder state after “Fix: Plan Not Appearing On Week”, including check-offs syncing back to clinic progress views.
Frequently asked questions
Quick answers for this RehabPilot clinic guide. Still stuck? Open the docs or contact support.
Week planner missing on Solo while fixing “Fix: Plan Not Appearing On Week”?
Expected. Therapy week planner ships on Clinic and Enterprise only. Upgrade the seat tier if “Fix: Plan Not Appearing On Week” requires weekday load balancing; Solo still delivers plans via the patient app.
Patient never got invite related to “Fix: Plan Not Appearing On Week”?
Check email or SMS delivery, expired invite links, and re-invite after phone changes. For “Fix: Plan Not Appearing On Week”, confirm the clinic side published the plan before blaming the patient device.
What to send support for “Fix: Plan Not Appearing On Week”?
Send tier, seat usage, device OS, a screenshot of the error, and whether messaging add-on is active. Include timestamps for “Fix: Plan Not Appearing On Week” so support can match logs.